PRIVACY POLICY

Effective Date: 25 March 2025

This Privacy Policy describes how Digitmetal (hereinafter referred to as the "Platform," "we," or "us") collects, uses, stores, and protects users' personal data. The platform is intended for an international audience and complies with data protection principles according to international standards, including the GDPR (EU) and CCPA (USA).

1. Data We Collect

We may collect the following categories of data:

1.1 Personal Information:

• First and last name
• Email address
• Phone number
• Company name
• Position, country, city

1.2 Technical Information:

• IP address, browser type, operating system
• Interface language, country of access, timezone settings
• Date and time of visit

1.3 Behavioral Data:

• Pages you visit
• Clicks and link transitions
• Traffic source (search engine, ads, referrals, etc.)

1.4 Platform Activity Data:

• Search queries
• Product listings and views
• Responses to requests and offers
• Messaging with other users

2. How We Use Data

Collected data may be used for the following purposes:

• Creating and managing your account
• Contacting you for service and support
• Ensuring the execution of transactions
• Sending platform updates, notifications, and news
• Improving interface, logic, and UX of the platform
• Fraud prevention and compliance with legal requirements
• Behavioral analytics and marketing research

3. Third-Party Services Used

We use the following services:

• Google Analytics (traffic analysis)
• CRM systems (for client interaction and automation)

4. Data Sharing with Third Parties

We do not sell your personal data to third parties. However, we may share data with:

• Contractors and technical partners (for data processing)
• Government agencies, if required by law

5. Cookies and Similar Technologies

We use cookies to:

• Store user preferences
• Authenticate users
• Analyze traffic and behavior You can disable cookies in your browser settings, but this may affect the platform’s functionality.

6. Data Security

• All data is transmitted over an encrypted connection (SSL)
• Data access is limited and protected with authorization
• Regular internal security audits are conducted

7. Data Storage

User data is stored on secure servers. Data retention depends on the purpose but does not exceed the necessary time for its use.

8. Your Rights

You have the right to:

• Request a copy of your data
• Correct or delete your data
• Restrict processing
• Withdraw consent Requests can be sent to: info@digitmetal.com